Website Privacy Policy
Meadows Eye Physicians & Surgeons (“Meadows Eye,” “we,” “our,” or “us”) respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit meadowseye.com, submit our website contact form, or otherwise interact with us online.
This policy applies only to information collected through our public website and related online services that link to this policy. It does not replace Meadows Eye’s separate HIPAA Notice of Privacy Practices, which governs protected health information obtained in connection with patient care.
1. Information Collected Through Our Contact Form
Our website contact form requests only the following information:
Name
Email address
Telephone number
We use this information to respond to your inquiry, contact you as requested, and provide general information about Meadows Eye and its services.
The website contact form is not intended to collect:
Medical records;
Diagnoses or symptoms;
Treatment or prescription information;
Appointment reasons;
Insurance information;
Social Security numbers;
Financial or payment-card information;
Patient portal credentials; or
Other sensitive personal or health information.
Please do not submit this type of information through the website contact form.
Although the form does not request medical or health information, information such as a name, email address, or telephone number may receive additional legal protection when maintained by Meadows Eye in connection with a patient relationship or healthcare services.
2. Information Collected Automatically
When you visit our website, Meadows Eye and approved service providers may automatically collect certain technical and usage information, including:
Internet Protocol address;
Browser type and version;
Device type;
Operating system;
General geographic area derived from an IP address;
Referring website, search engine, or advertisement;
Pages viewed;
Links selected;
Date and time of access;
Time spent on the website;
General navigation and interaction information;
Cookie or device identifiers;
Website errors; and
Website performance information.
This information is generally used to operate the website, maintain security, understand website traffic, improve website performance, and evaluate the effectiveness of our general marketing efforts.
3. How We Use Information
We may use information collected through the website to:
Respond to contact requests and general inquiries;
Contact you using the information you provide;
Provide information about our locations, physicians, and services;
Operate, maintain, and improve the website;
Understand how visitors find and use the website;
Measure website traffic and general marketing performance;
Maintain the security and integrity of the website;
Detect or prevent fraud, misuse, or other unauthorized activity;
Troubleshoot technical issues;
Maintain our social media and online business profiles;
Comply with applicable laws, regulations, court orders, or government requests;
Protect the rights, safety, and property of Meadows Eye, our patients, website visitors, employees, and others;
Establish, exercise, or defend legal claims; and
Carry out another purpose disclosed to you at the time information is collected or with your consent.
We do not use the website contact form to provide medical advice, diagnose medical conditions, or establish treatment.
4. Website Information and HIPAA
Meadows Eye is a healthcare provider subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
Our public website contact form does not request medical records, symptoms, diagnoses, treatment information, insurance information, or other health information. It requests only your name, email address, and telephone number so that we can respond to your inquiry.
Information that Meadows Eye creates or receives separately in connection with treatment, payment, or healthcare operations may constitute protected health information under HIPAA. Meadows Eye’s use and disclosure of that information are governed by applicable law and our separate Notice of Privacy Practices.
If this Website Privacy Policy conflicts with the Notice of Privacy Practices concerning protected health information, the Notice of Privacy Practices and applicable law will control.
5. No Medical Advice or Physician-Patient Relationship
The information on this website is provided for general educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.
Submitting the website contact form, visiting the website, or communicating with Meadows Eye through social media does not by itself establish a physician-patient relationship.
Do not disregard professional medical advice or delay seeking medical care because of information found on this website.
6. Medical Emergencies and Urgent Eye Problems
The website and its contact form are not monitored as emergency communication systems and should not be used for medical emergencies or urgent medical needs.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
Sudden vision loss, serious eye trauma, severe eye pain, new flashes or floaters, or a curtain or shadow in your vision may require immediate evaluation. Contact an appropriate healthcare provider promptly and do not wait for a response to an online form.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies, including tags, scripts, pixels, or local storage. These technologies may be used for:
Essential website operation;
Website security;
Remembering visitor preferences;
Measuring website traffic;
Understanding how visitors navigate the website;
Identifying technical problems;
Improving website content and performance; and
Measuring general advertising or outreach effectiveness.
Cookies are small files stored on your browser or device. Some cookies expire when you close your browser, while others may remain on your device for a longer period.
You may control or delete cookies through your browser settings. Restricting cookies may affect the appearance or operation of certain website features.
If Meadows Eye provides a cookie-preference tool, you may use that tool to manage the categories of nonessential cookies permitted on your device.
8. Google Analytics
We may use Google Analytics to obtain information about website traffic and general visitor activity. Google Analytics may collect information such as:
Pages visited;
Approximate geographic location;
Device and browser information;
Referral source;
Website interactions; and
Date, time, and duration of visits.
We use this information to understand and improve website performance and evaluate general marketing efforts.
We do not intend to send contact-form contents, medical records, diagnoses, treatment information, appointment details, patient-portal information, or other protected health information to Google Analytics.
Google may process information according to its own terms and privacy practices. You can learn more by reviewing Google’s Privacy Policy.
Google also provides information about its Google Analytics opt-out browser add-on.
9. Advertising Technologies
We may use advertising platforms to promote general eye-care services and measure the effectiveness of advertisements.
Depending on how these services are configured, advertising providers may receive technical information such as:
IP address;
Device or browser information;
Cookie identifiers;
Referring advertisement;
Pages visited; and
General website interaction information.
We do not intend to use advertising technologies to disclose a person’s medical condition, diagnosis, treatment, appointment information, patient status, or other protected health information.
Advertising and analytics technologies should not be placed in a patient portal or another authenticated area containing protected health information unless their use has been reviewed for legal compliance and all required safeguards and agreements are in place.
Visitors may manage advertising preferences through their browsers and through services such as Google Ads Settings and Meta Ad Preferences.
10. Online Tracking by Third Parties
Third-party analytics, advertising, embedded-content, or social-media providers may collect information about your activity over time and across different websites or online services.
These providers operate according to their own privacy policies and may use cookies or similar technologies that Meadows Eye does not directly control.
Your browser may offer a “Do Not Track” setting. Because there is no universally accepted standard governing all Do Not Track signals, the website may not respond to every such signal. When applicable law requires recognition of a legally valid opt-out preference signal, we will process that signal as required.
11. Social Media
Meadows Eye may maintain business pages or accounts on Facebook, Instagram, YouTube, LinkedIn, or other social-media platforms.
We may use tools provided by these platforms, including the Meta API, to manage our business pages, publish content, review general performance data, and respond to interactions.
When you visit or interact with a Meadows Eye social-media page, the platform may independently collect information about you. The platform’s collection and use of information are governed by its own privacy policy and terms.
For information about Meta’s practices, review Meta’s Privacy Policy.
Do not post or send medical records, appointment information, symptoms, diagnoses, photographs of medical documents, or other sensitive information through public comments or social-media messages.
Social media is not an appropriate method for requesting medical advice or communicating an emergency.
12. How We May Disclose Information
We may disclose website information in the following circumstances:
Service Providers
We may provide information to companies that perform services on our behalf, such as:
Website hosting;
Website maintenance;
Contact-form delivery;
Email or communication services;
Analytics;
Advertising measurement;
Cybersecurity;
Data storage;
Technical support; and
Professional consulting.
These providers may access information only as reasonably necessary to perform their services, subject to their contractual obligations and applicable law.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law;
Respond to a subpoena, court order, warrant, or lawful government request;
Enforce our policies or agreements;
Investigate fraud, misuse, security incidents, or illegal activity;
Protect the rights, property, health, or safety of Meadows Eye, our patients, visitors, employees, or others; or
Establish, exercise, or defend a legal claim.
Business Transactions
Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.
With Your Direction or Consent
We may disclose information when you direct us to do so, consent to the disclosure, or request a service that reasonably requires the disclosure.
13. Sale of Personal Information
Meadows Eye does not sell personal information collected through its website for monetary consideration.
We do not sell names, email addresses, telephone numbers, or contact-form submissions to third parties.
Nevada residents may submit a verified request directing us not to make a future sale of covered information, as that term is defined under applicable Nevada law. Because Meadows Eye does not sell covered information, such a request will confirm the preference associated with the verified consumer.
Requests may be submitted through our website contact form or by calling (702) 358-0472. We may request information reasonably necessary to verify the identity and authenticity of the requester.
14. Reviewing, Correcting, or Deleting Information
You may contact Meadows Eye to request that we review, correct, or delete personal information you previously submitted through our website contact form.
Submit your request through our website contact form or call (702) 358-0472.
We may need to verify your identity before acting on a request. We may retain certain information when reasonably necessary to:
Comply with legal or regulatory obligations;
Maintain security;
Prevent fraud;
Resolve disputes;
Enforce agreements;
Document previous communications; or
Establish, exercise, or defend legal claims.
These website privacy requests are separate from requests involving medical records or other protected health information. Requests involving patient records should be submitted using Meadows Eye’s established medical-record or HIPAA privacy procedures.
15. Data Retention
We retain information collected through the website only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, protecting website security, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and whether the information becomes associated with a patient relationship.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable retention obligations and backup procedures.
16. Information Security
We use reasonable administrative, technical, and physical measures designed to protect information under our control against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, transmission method, storage system, or security measure can be guaranteed to be completely secure. You provide information online at your own risk.
Please do not send sensitive medical, financial, or identification information through our general website contact form.
If you believe that information submitted through the website may have been compromised, contact Meadows Eye promptly at (702) 358-0472.
17. Email and Telephone Communications
If you submit the contact form, Meadows Eye may respond using the email address or telephone number you provide.
Ordinary email and telephone communications may not always be secure. Do not send medical records, Social Security numbers, payment information, passwords, or other highly sensitive information through ordinary email unless Meadows Eye has directed you to an approved secure method.
Providing your telephone number through the contact form authorizes Meadows Eye to contact you in response to your inquiry. It does not constitute consent to unrelated automated marketing calls or text messages.
18. Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13.
We do not knowingly collect personal information online directly from children under 13 without authorization from a parent or legal guardian. A parent or guardian who believes a child has submitted personal information through the website may contact us to request its deletion.
Parents and guardians should not instruct children to submit medical or other sensitive information through the website contact form.
19. External Websites
Our website may contain links to websites operated by hospitals, healthcare resources, social-media platforms, professional organizations, vendors, or other third parties.
A link does not mean that Meadows Eye controls, endorses, or is responsible for the third party’s privacy, security, content, or business practices. This Website Privacy Policy does not apply to third-party websites.
Review the privacy policy of any third-party website before providing information to it.
20. Visitors From Outside the United States
Meadows Eye operates in Nevada, United States. If you access the website from outside the United States, your information may be transferred to, stored in, or processed in the United States.
Data-protection laws in the United States may differ from those in your country or jurisdiction.
21. Changes to This Privacy Policy
We may update this Website Privacy Policy periodically to reflect changes in our website, technology, vendors, practices, or legal obligations.
The revised policy will be posted on this page with a new “Last Updated” date. Material changes will be communicated through a reasonably appropriate method, which may include a prominent website notice.
Your continued use of the website after a revised policy becomes effective indicates your acknowledgment of the updated policy.
22. Contact Us
For questions about this Website Privacy Policy or information submitted through the website, contact:
Meadows Eye Physicians & Surgeons
Las Vegas, Nevada
Phone: (702) 358-0472
Website: meadowseye.com
Online contact: bodak@meadowseye.com
For questions or requests involving patient records or protected health information, please follow the contact instructions in Meadows Eye’s HIPAA Notice of Privacy Practices.